Returns & Exchanges Policy
U.S. Polo Assn. India offers a hassle-free 15-day return and exchange policy for all unworn and unwashed items with original tags intact. We are committed to ensuring your shopping experience reflects the authentic spirit and quality of our brand.
Return Process
- 1.Initiate Request
Log into your account, navigate to 'My Orders', and select the items you wish to return or exchange within 15 days of delivery.
- 2.Pack the Items
Place the product in its original packaging with all brand tags, manuals, and accessories included to ensure a successful quality check.
- 3.Handover to Courier
Our logistics partner will arrive at your doorstep within 24-48 hours to pick up the package at no additional cost to you.
- 4.Receive Refund
Once the item reaches our warehouse and passes quality inspection, your refund will be processed to the original payment method within 7-10 business days.
